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Tips for DTG Printer

Trouble Shooting

How to Maintain the printer head

Generally,

How to maintain the UV Printer head

1. If often printing, please do a cleaning and make a nuzzle test everyday to make sure the printer head is in good condition.

2. If less printing, please do cleaning three times every three days and make a nuzzle test to make sure the printer head is in good condition.

3. If not use the machine over 2 weeks, customers should remove the printer head and use the cleaning liquid to clean the print head and pack the printer head well. And stock it in the dark environment.

4. If the nozzle test is bad, please check the trouble shooting in the user manual, or contact local agent for help.

How to maintain the DTG Printer head

1.After each print,move back the printer head to original point andfill moisturizer liquid to cap top to keep head humid once not used in 2 hours.In the next printing, do cleaning and make a printing test to ensure the head status in good condition

2.If not used more than 3 days, wash printer head by using cleaning liquid and inject the moisturizer liquid into printer head to keep it wet

3. If not use the machine over 2 weeks, customers should remove the printer head and use the cleaning liquid to clean the print head, then inject Moisturizer Liquid to the printer head to make it humid. And pack it well and stock it in the dark environment.

4. If the nozzle test is bad, please check the trouble shooting in the user manual, or contact local agent for help.

More Request:

1. Use the good quality ink

2. Please keep the printer head, printer head cable, and all the connections are clean. If they are mixed with ink, please use the cloths or tissue to clean them with 95% alcohol.(Please kindly note: when you do the cleaning of the printer head or cable, please power on the printer.)

       

3. Please clean the printer head holder, wiper, cap top regularly as the maintain record

form. And please accordingly rise the printer head when you cleaning the holder.

        

The holder of the printer head

 

Wiper

 

          

                                             Cap top

 

Video Guide: https://youtu.be/BiUD0emou64

 

Maintenance

 

A Continuous use and maintenance requirements

DailyTask

1.Doacleaning,checkthenozzles.

 

https://www.youtube.com/watch?v=59vLBEtVMLY

2.Cleanupwiperandrubberpartsof

CapTop.

https://www.youtube.com/watch?v=AVzehgadhKI

WeeklyTask

1.Cleanencoderstrip.

https://www.youtube.com/watch?v=O7yFdrJotFo

2.CleanthesurfaceofUVlamp

MonthlyTask

1.Add oil on XYZ slide rail

https://www.youtube.com/watch?v=21nWwTcqgCY

SeasonlyTask

1.ReplacetheCapTop.

https://youtu.be/eovMt0FLpiE

2.Replacethewiper.

https://www.youtube.com/watch?v=nc6BBUzSQFA

3.Replacethedamper.

https://youtu.be/DdeD2NN8ZTw

4.CleantheUVlight.

https://www.youtube.com/watch?v=A-0cFJtlF2s





YearTask

1.Replacethecarriage

https://www.youtube.com/watch?v=p3rMhb8lQuI

 

 

 

 

A Discontinuous use and maintenance requirements

Withoutuseinaweek

1.Sprayanti-rustoiltorailsandwheel(X/Y/Z).

https://www.youtube.com/watch?v=21nWwTcqgCY

 

Withoutuseinamonth

1.Cleanupinktubes.

https://www.youtube.com/watch?v=OBaa5rW209c

2.Removeprintheadwipeitwithcleanclothandkeepindarkplace.

https://www.youtube.com/watch?v=URml5hua-34

 

El Consumable parts checking period

N〇.

Parts

SN.on sale

When

Checking Period

1

Damper

30160026

Broken

3 months

2

Cap Top

80030065

Broken

3 months

3

Wiper

30160023

Too Much Dirty

3 months

4

Waste Ink Pump

10080011

NotWorking

6 months

 

Q1:Thechecklistfornozzleswhenteststripnotcomplete

 

Step1:

https://www.youtube.com/watch?v=59vLBEtVMLY

Doasmallcleaning,pressTESTtocheckthenozzles.

Ifthereismorethan10%breaklineofacertaincolor,followStep2.



Step2:

Replacethecorrespondingdamperofthebreaklinecolor.

 

https://youtu.be/DdeD2NN8ZTw

Dosmallcleaning,pressTESTtoprintateststrip.

Lfstillexisttheproblem,followStep3.

https://www.youtube.com/watch?v=59vLBEtVMLY

lfstillexistaproblem,contactus.

https://www.youtube.com/watch?v=59vLBEtVMLY

 

Bad test strip type

Most possible problem parts

Possibility

Onecolorbad

bad damper

50%

several colors bad

cap top need adjusting

90%

Onecolormissing

printheadisclogged

50%

Noinkatall

cap top need adjusting

70%

 

 


 

 

 


Q2:Displayerrorwhensendaprintjob             

 

 

 


Step1:

Checkthecontrolpanelifitisasshownatright

pic.lfnot,pressLEFTbacktomaininterface,as

rightpic.Thenresendtheprintjob.

lfitisalreadytherightpicdoStep2.

Step2:

ReconnecttheUSBcable,thenrestarttheprinter.

Ifstillexistaproblem,contactus.

 

 

 

 

 

 

 

 

 

 

Q3:Printercannotbepoweron

Step1

·

 

Checkwhethertheswitchinthebackof

machineisonandtheindicatorislighted

Step2:

Checkwhetherthecircuitsofscramlimit

switchisloosen.Besides,thecarriage

shouldnotbestayedonthisswitch.

Step3:

_

 

,

Checkwhethertheredscrambuttonon

thefrontboardisopen.Ifthereisany

problem,pleasecontactus

 

 

 

 

 

 

 

 

 

 

 

 


Q4:Printerisoffline

Step1:

Whenthecarriageisontherightside,

checkwhethertherightsidelampison.lf

not,pleasecontactus.

Step2:




 

Restartthecomputer,pulloffandinsertin

theUSB,changetheUSBport,restartthe

driver.

Step3:

https://www.dropbox.com/s/530bxms9vlifqqe/2016.3.5Driver.rar?dl=0

Afterstep2,ifthestatusoftheprinteris

stilloffline,pleasereinstallthedriveror

contactus.

 

 

Q5 : Bad bi-direction printing quality

 

 

 

Howto make sure that it is a Bi-direction problem.

 

 

Whenyour printing happen to be with a double shadowlike this:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Youcanchange the mode to Uni-direction. Ifthe problem is gone and the printing is like the following picture, then we are sure it is a bi-direction problem.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Howto solve a Bi-direction problem.

We can change bi-direction quality by changing the numberof “ Bi-direction H Adjust--一”The way to getto“ Bi-direction H Adjust一“ is pressing following buttons.

We Start from the below steps:

 

 

 

 


Buttonspress:

 

 

 

 

 

 

 

 

 

 

 

 

 


Then you see the“ Bi-direction H Adjust一“. Generally the first number is“+4“

 

 

 

You can change the number by pressing the following two buttons:

 

 

 

 

 

 

 

 

 

 

 

 

 

 


choose a numberthen press“ enter“   Then the number is Saved.

press     to go back to its home page(oryou can not send a picture to print)

 

 

 

 

Save the numberto be“+4"first. Print a picture in bi-direction mode. Then save the numberto be “+5“ and printthe same picture again beside thefirst picture. Change the numberto be“+4““+5 “+6““+7““+8““+9“ one afteranotherand repeat printing.

Atlast printthe same picture inUni-direction beside those pictures.

Thetotal 7 pictures would belike this:

 

 

Findtheonefrombi-directionpictures whichlooks mostlike uni-direction and save the number For example, the“+7“looks mostlike uni-direction. Then save“ bi-direction HAdjust“ to be

+7“ and then go backto home page.

 

 

 

 

 

3. How to save this number for next downloading.

 

 

 

 

 

 

 

 

 

 

 

 

Whenweproducedthis printer, we had already saved all the right settings. You can download itfirst. Ifit doesn'twork since the number is changed, you can find the numberyourselfby

the frontinstructions.